11 minutes ago
Waitrose Reintroduces Free Coffee for Loyalty Members Without Purchase
2 references
- Waitrose brings back free coffee for members starting January 27, 2025.
- No purchase needed for free coffee under new My Waitrose terms.
- Reusable cups required for getting the free coffee.
- Jason Tarry led the policy to boost customer service.
- Move comes as Waitrose faces competition from M&S.
- Replying to customer desire, the plan allows in-store sipping.
- The coffee offer enhances Waitrose's focus on loyalty benefits.
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